Flaky internet. Any ideas?

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Rum
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Flaky internet. Any ideas?

Post by Rum » Sun Nov 29, 2009 9:13 am

Our internet connection has been very flaky for the last couple of weeks or more. The line drops or slows down pretty regularly, though only for a minute or two at a time at most. It is usually very fast and we get up to 8 megabits.

Given the terrible weather we have had and some infrastructure work in the centre of town, which has included digging up roads and some new cabling I believe, we put it down to that, but it should have settled down now and it hasn't.

We have two computers connected to a router, which is about three years old. The router is connected to a wire which goes along the first floor landing and then down stairs where it connects to the phone line. A filter is attached. It seems to me there are a number of places where there could be a problem and I'm reluctant to go buying things like a new router in a random attempt to find the problem.

Any ideas?

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Re: Flaky internet. Any ideas?

Post by Animavore » Sun Nov 29, 2009 9:15 am

Did you try switching it off and switching it back on?
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Re: Flaky internet. Any ideas?

Post by Rum » Sun Nov 29, 2009 9:21 am

Animavore wrote:Did you try switching it off and switching it back on?
Well yes. :ddpan:

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Re: Flaky internet. Any ideas?

Post by angrychimp » Sun Nov 29, 2009 9:21 am

Ask your ISP to test the line before replacing hardware.
Rumertron wrote:The router is connected to a wire which goes along the first floor landing and then down stairs where it connects to the phone line.
I'm surprised you haven't experienced signal degradation from the outset.

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Re: Flaky internet. Any ideas?

Post by FBM » Sun Nov 29, 2009 9:25 am

Animavore wrote:Did you try switching it off and switching it back on?
:coffeespray:

Rum, I've noticed the same thing here. I haven't had that problem in the 3 years that I've been living here, but in the past few weeks, I've been getting more and more window shutdowns and slowdowns. I'm stuck with Vista at the moment on this machine (the only one that it's been happening on). My office 'puter and laptop have XP. Yours?
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Re: Flaky internet. Any ideas?

Post by Animavore » Sun Nov 29, 2009 9:27 am

If you still have the smaller wire you would've got with the router test it using that. If it works grand then the wire you have has probably attenuated and you may need a new one.
As monkey boy says also check with your provider. They can check for a dropping connection on their side.

EDIT: Just be warned that a lot of people don't like doing dropping connection trouble-shooting because of the amount of stuff BT make us do. Don't let them fob you off.
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Re: Flaky internet. Any ideas?

Post by Rum » Sun Nov 29, 2009 9:33 am

FBM wrote:
Animavore wrote:Did you try switching it off and switching it back on?
:coffeespray:

Rum, I've noticed the same thing here. I haven't had that problem in the 3 years that I've been living here, but in the past few weeks, I've been getting more and more window shutdowns and slowdowns. I'm stuck with Vista at the moment on this machine (the only one that it's been happening on). My office 'puter and laptop have XP. Yours?
Vista on mine and Windows 7 on the other one (my partner's).

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Re: Flaky internet. Any ideas?

Post by FBM » Sun Nov 29, 2009 9:36 am

Rumertron wrote:Vista on mine and Windows 7 on the other one (my partner's).
The Windows 7 one is doing it too, then?
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Re: Flaky internet. Any ideas?

Post by AshtonBlack » Sun Nov 29, 2009 10:13 am

BT Line?

If so you can get them to run a line check.

Not BT Line?

(eg TalkTalk.) You'll have to go through them and THEY will call BT.

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Re: Flaky internet. Any ideas?

Post by Gawdzilla Sama » Sun Nov 29, 2009 12:58 pm

AshtonBlack wrote:BT Line?

If so you can get them to run a line check.

Not BT Line?

(eg TalkTalk.) You'll have to go through them and THEY will call BT.
+me. I've found that people don't report problems and the company doesn't know there IS a problem. So waiting for it to get fixed won't work if you don't do so upfront bitching.
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Re: Flaky internet. Any ideas?

Post by Horwood Beer-Master » Mon Nov 30, 2009 1:20 am

Rumertron wrote:Flaky internet. Any ideas?
Tried rubbing some cream on it?
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