Kristie wrote:Then the nurses were even more so in the wrong.
I don't think they were in the wrong at all. IF they were talking to the queen, they would have been doing the right thing.
IF they had been told that the queen gets treated just like any old relative, then they would have been in the wrong.
But that's not very likely.
But IF they were told to waive all the rules, and give the royals exactly what they want, then they were in the right.
As far as they were concerned, they had the queen on the line.
You don't just rely on nurses to weed out the genuine from the pranks. You put a system in place.