Is it possible to actually talk to someone at Google?

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Is it possible to actually talk to someone at Google?

Post by Gawdzilla Sama » Sun Jul 22, 2012 12:04 pm

I am sick of the soup sandwich Gmail has become, and I would like to speak with a human being before I try to trim off the suckers from that tree. Any rational suggestions?
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Re: Is it possible to actually talk to someone at Google?

Post by maiforpeace » Sun Jul 22, 2012 1:41 pm

Their headquarters are only 45 minutes away, I'll drive over there and have a word with them if you like.
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Re: Is it possible to actually talk to someone at Google?

Post by Bella Fortuna » Sun Jul 22, 2012 1:44 pm

maiforpeace wrote:Their headquarters are only 45 minutes away, I'll drive over there and have a word with them if you like.
Good luck with that...

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Re: Is it possible to actually talk to someone at Google?

Post by Rum » Sun Jul 22, 2012 3:20 pm

Try changing to an alternative free email service perhaps? I use a nice 'quiet' onecalled GMX that isn't used widely. No spam or intrusive adverts either Here:- http://www.gmx.com/

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Re: Is it possible to actually talk to someone at Google?

Post by Atheist-Lite » Sun Jul 22, 2012 3:57 pm

I ignore email for days, even weeks, on end. How the damned must scream? If anything important is worth knowing there is the postal system at present. :zig:
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Re: Is it possible to actually talk to someone at Google?

Post by Gawdzilla Sama » Sun Jul 22, 2012 4:55 pm

The problem is I have a few thousand emails in Gmail. I don't want to lose those.
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Re: Is it possible to actually talk to someone at Google?

Post by Pappa » Sun Jul 22, 2012 5:43 pm

Gawdzilla Sama wrote:I am sick of the soup sandwich Gmail has become, and I would like to speak with a human being before I try to trim off the suckers from that tree. Any rational suggestions?
What is it about Gmail that you don't like?
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Re: Is it possible to actually talk to someone at Google?

Post by Gawdzilla Sama » Sun Jul 22, 2012 5:49 pm

Pappa wrote:
Gawdzilla Sama wrote:I am sick of the soup sandwich Gmail has become, and I would like to speak with a human being before I try to trim off the suckers from that tree. Any rational suggestions?
What is it about Gmail that you don't like?
They suggested I associate it with another email account to "recover" if I lost my password. As soon as I did that other account became my identity for Google. I have to log out of that account and log into my original account every time I start Gmail.
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Re: Is it possible to actually talk to someone at Google?

Post by Pappa » Sun Jul 22, 2012 5:55 pm

Gawdzilla Sama wrote:
Pappa wrote:
Gawdzilla Sama wrote:I am sick of the soup sandwich Gmail has become, and I would like to speak with a human being before I try to trim off the suckers from that tree. Any rational suggestions?
What is it about Gmail that you don't like?
They suggested I associate it with another email account to "recover" if I lost my password. As soon as I did that other account became my identity for Google. I have to log out of that account and log into my original account every time I start Gmail.
You can select your default account in the account settings. After that it'll log you into that one instead.

Unless this is happening just due to the dual login option. If so, just log out of both accounts then log in with the one you want to use.
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Re: Is it possible to actually talk to someone at Google?

Post by Gawdzilla Sama » Sun Jul 22, 2012 5:58 pm

Pappa wrote:You can select your default account in the account settings. After that it'll log you into that one instead.
Where is that, please?
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Re: Is it possible to actually talk to someone at Google?

Post by Pappa » Sun Jul 22, 2012 6:11 pm

Gawdzilla Sama wrote:
Pappa wrote:You can select your default account in the account settings. After that it'll log you into that one instead.
Where is that, please?
Actually, I think the second thing I mentioned is probably what's causing your problem.

But if it's not, just go here and you'll find your settings: https://www.google.com/settings/
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Re: Is it possible to actually talk to someone at Google?

Post by Gawdzilla Sama » Sun Jul 22, 2012 7:08 pm

Pappa wrote:
Gawdzilla Sama wrote:
Pappa wrote:You can select your default account in the account settings. After that it'll log you into that one instead.
Where is that, please?
Actually, I think the second thing I mentioned is probably what's causing your problem.

But if it's not, just go here and you'll find your settings: https://www.google.com/settings/
Second thing where?

And that link just takes me to the login screen. Anyway WHERE in "Settings"? I did look there before I posted.
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Re: Is it possible to actually talk to someone at Google?

Post by Pappa » Sun Jul 22, 2012 7:16 pm

Gawdzilla Sama wrote:
Pappa wrote:
Gawdzilla Sama wrote:
Pappa wrote:You can select your default account in the account settings. After that it'll log you into that one instead.
Where is that, please?
Actually, I think the second thing I mentioned is probably what's causing your problem.

But if it's not, just go here and you'll find your settings: https://www.google.com/settings/
Second thing where?

And that link just takes me to the login screen. Anyway WHERE in "Settings"? I did look there before I posted.
In my previous post I mentioned two options. The second was dual login. If it's because of dual login, try logging out of both accounts, then just logging into the one you want to use. It'll be set as your default mail account.

But it sounds like you're already logged out.... so, if it'd to do with your gmail account's default email address. Log in to your account and go to that settings page I posted above. On that page it should list the email addresses that are part of the google account and one of them will be set as the default. You can change it there.
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Re: Is it possible to actually talk to someone at Google?

Post by Gawdzilla Sama » Sun Jul 22, 2012 7:27 pm

Only logged into my Gmail account once. And I'm not seeing that default setting.
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Re: Is it possible to actually talk to someone at Google?

Post by Pappa » Sun Jul 22, 2012 7:36 pm

Gawdzilla Sama wrote:Only logged into my Gmail account once. And I'm not seeing that default setting.
When you log into Google with the gmail email address that you want to use, then go to this link: https://www.google.com/settings/

Do you see only one email address on that page, with "(Primary email)" after it?
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