Free at last (... and unemployed)

pcCoder
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Free at last (... and unemployed)

Post by pcCoder » Mon Aug 19, 2013 3:36 am

Rant:

I am finally out of retail hell, at least for the time being. I have some money saved up and so am not to concerned right now.

I work (worked) at a Wal-Mart in the automotive/tire lube express department. We have a small counter but no bag carousel or scale. With increasing frequency, customers bring their buggies piled full of groceries and other small items to our register, which is ill equipped to handle such loads (where to put everything after it is rang up and bagged). Normally they assist (unload their buggies to the counter, and take the bagged product as space becomes full). Something I consider to be more of a problem is in this department of the store, various customers just push the buggy up and expect the cashier to unload their stuff as well. This isn't a major problem if: 1) there is a legitimate reason why they can not unload themselves (handicap, large/heavy items, etc), 2) there are only a few items in the buggy, but is IMO just shear laziness otherwise, especially when they bring a cart full of items.

Compound this with the various policy changes that have taken place since I have been their, management changes, iron fist management at times, etc, I have reached a point that I no longer care. I have come to the conclusion that we are just floor mats for the customers and management, to be stepped on and pushed around. I am not the only associate in the department who feels this way, and another associate has even on several occasions turned customers away if they bring too much stuff to our department, insisting that they go to a front register instead.

Is it an asshole thing for me to say? Maybe. I have had enough and now I am out due to "gross misconduct" as they called it, simply refusing to unload a customer's full buggy for them. But I feel great. :)

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Re: Free at last (... and unemployed)

Post by laklak » Mon Aug 19, 2013 3:39 am

"Gross misconduct", eh? From a company that pays so little that many of it's employees need food stamps and other government assistance? Pot, meet kettle. This is like Joseph Goebbels firing someone for lying.
Yeah well that's just, like, your opinion, man.

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Re: Free at last (... and unemployed)

Post by Xamonas Chegwé » Mon Aug 19, 2013 4:04 am

You should talk to Roger Barr, pc. He's the guy that got sacked by Walmart for being an unashamed atheist. He's on Facebook. You have a lot in common... Well, you both got chewed up and spat out by the same Moloch!

Sorry to hear you're out of work but pleased to hear you're out of a job you hated! :cheers:
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Re: Free at last (... and unemployed)

Post by Seth » Mon Aug 19, 2013 4:13 am

pcCoder wrote:Rant:

I am finally out of retail hell, at least for the time being. I have some money saved up and so am not to concerned right now.

I work (worked) at a Wal-Mart in the automotive/tire lube express department. We have a small counter but no bag carousel or scale. With increasing frequency, customers bring their buggies piled full of groceries and other small items to our register, which is ill equipped to handle such loads (where to put everything after it is rang up and bagged). Normally they assist (unload their buggies to the counter, and take the bagged product as space becomes full). Something I consider to be more of a problem is in this department of the store, various customers just push the buggy up and expect the cashier to unload their stuff as well. This isn't a major problem if: 1) there is a legitimate reason why they can not unload themselves (handicap, large/heavy items, etc), 2) there are only a few items in the buggy, but is IMO just shear laziness otherwise, especially when they bring a cart full of items.

Compound this with the various policy changes that have taken place since I have been their, management changes, iron fist management at times, etc, I have reached a point that I no longer care. I have come to the conclusion that we are just floor mats for the customers and management, to be stepped on and pushed around. I am not the only associate in the department who feels this way, and another associate has even on several occasions turned customers away if they bring too much stuff to our department, insisting that they go to a front register instead.

Is it an asshole thing for me to say? Maybe. I have had enough and now I am out due to "gross misconduct" as they called it, simply refusing to unload a customer's full buggy for them. But I feel great. :)
Sounds like it was a fair cop, but it's at least partially their fault. I get furious when I see a line of checkstands 20 registers long and only one or two of them are open, usually at the opposite end from where you are, and there's 25 people lined up at that one register and nobody's running to open another. Pisses me straight off. I've not infrequently just abandoned the cart in the middle of the aisle and walked out of the store. I've also done the auto thing at WalMart, and sometimes the Garden Center thing simply because it's usually faster than waiting in endless lines.

Why managers don't understand the most basic principle of running a retail business there is I don't know.

That rule is "When the customer is ready to give you his money, your highest priority of all is to get that money from him and get him on his way as quickly as possible, lest he get pissed off and walk away." If I ran a WalMart, I'd have a big red button at each check stand and if there are more than two people standing in line the cashier damned well better hit the button, which sets of flashing lights and sounds, and anybody that is not actively speaking with or helping a customer had better haul ass at maximum speed to open another register.

Barnes and Nobel is pretty darned good about this, especially as compared to any grocery store...or WalMart.
Last edited by Seth on Mon Aug 19, 2013 4:21 am, edited 1 time in total.
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Re: Free at last (... and unemployed)

Post by Seth » Mon Aug 19, 2013 4:20 am

laklak wrote:"Gross misconduct", eh? From a company that pays so little that many of it's employees need food stamps and other government assistance? Pot, meet kettle. This is like Joseph Goebbels firing someone for lying.
Hey, the people who work there are mostly glad to have a job, and nobody's forcing them to work there. They can always go find another job. WalMart owes them what their labor is worth, which is what they willingly accept for doing the work, and not a penny more.

Lazy and malcontented employees are the bane of any retail store, and it sounds like this is another case of burnout.

I'd be damned pissed too if some arrogant prick of a cashier gave me shit about unloading my cart or gave me attitude about taking my money. That's their job and if they can't do it with a smile and a hearty "thank you for your business sir" they should just quit...or be fired for gross misconduct. Malcontents and rude, lazy employees do more damage to any retail establishment's bottom line than anything, including shoplifting and theft, because if I get shitty service somewhere I'm a) never going back there; and b) according to polls I'm going to tell an average of TWELVE other people not to go there either.

If that happens 10 times a day that's a lot of potential revenue the company will never see, which means it won't have money to pay its staff, which means EVERYBODY gets fired. I'd kick someone like that's ass if I was merely another employee because he's making me and the company look bad and that affects MY ability to earn a living.
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Re: Free at last (... and unemployed)

Post by Xamonas Chegwé » Mon Aug 19, 2013 4:25 am

Seth wrote:
laklak wrote:"Gross misconduct", eh? From a company that pays so little that many of it's employees need food stamps and other government assistance? Pot, meet kettle. This is like Joseph Goebbels firing someone for lying.
Hey, the people who work there are mostly glad to have a job, and nobody's forcing them to work there. They can always go find another job. WalMart owes them what their labor is worth, which is what they willingly accept for doing the work, and not a penny more.

Lazy and malcontented employees are the bane of any retail store, and it sounds like this is another case of burnout.

I'd be damned pissed too if some arrogant prick of a cashier gave me shit about unloading my cart or gave me attitude about taking my money. That's their job and if they can't do it with a smile and a hearty "thank you for your business sir" they should just quit...or be fired for gross misconduct. Malcontents and rude, lazy employees do more damage to any retail establishment's bottom line than anything, including shoplifting and theft, because if I get shitty service somewhere I'm a) never going back there; and b) according to polls I'm going to tell an average of TWELVE other people not to go there either.

If that happens 10 times a day that's a lot of potential revenue the company will never see, which means it won't have money to pay its staff, which means EVERYBODY gets fired. I'd kick someone like that's ass if I was merely another employee because he's making me and the company look bad and that affects MY ability to earn a living.
There you go, pc, take a leaf out of Mr Placid's book and perform your humble, demeaning task with due reverence for the company's bottom-line next time (if you're lucky enough to get a "next time" after your disgusting behaviour!) and don't forget to tug your forelock on the way out. :tea:

Honestly, Seth, you make me laugh my tits off sometimes. :biggrin:
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Re: Free at last (... and unemployed)

Post by Seth » Mon Aug 19, 2013 4:50 am

Xamonas Chegwé wrote:
Seth wrote:
laklak wrote:"Gross misconduct", eh? From a company that pays so little that many of it's employees need food stamps and other government assistance? Pot, meet kettle. This is like Joseph Goebbels firing someone for lying.
Hey, the people who work there are mostly glad to have a job, and nobody's forcing them to work there. They can always go find another job. WalMart owes them what their labor is worth, which is what they willingly accept for doing the work, and not a penny more.

Lazy and malcontented employees are the bane of any retail store, and it sounds like this is another case of burnout.

I'd be damned pissed too if some arrogant prick of a cashier gave me shit about unloading my cart or gave me attitude about taking my money. That's their job and if they can't do it with a smile and a hearty "thank you for your business sir" they should just quit...or be fired for gross misconduct. Malcontents and rude, lazy employees do more damage to any retail establishment's bottom line than anything, including shoplifting and theft, because if I get shitty service somewhere I'm a) never going back there; and b) according to polls I'm going to tell an average of TWELVE other people not to go there either.

If that happens 10 times a day that's a lot of potential revenue the company will never see, which means it won't have money to pay its staff, which means EVERYBODY gets fired. I'd kick someone like that's ass if I was merely another employee because he's making me and the company look bad and that affects MY ability to earn a living.
There you go, pc, take a leaf out of Mr Placid's book and perform your humble, demeaning task with due reverence for the company's bottom-line next time (if you're lucky enough to get a "next time" after your disgusting behaviour!) and don't forget to tug your forelock on the way out. :tea:

Honestly, Seth, you make me laugh my tits off sometimes. :biggrin:
Er, if the company doesn't make a profit nobody's got a job. An employer owes no duty of perpetual employment to anyone. It's a business. If your labor is productive and helps advance the interests of the people who paid to create the company, and therefore the job you hold, then the employer owes you compensation for that labor. And that's ALL the employer owes you.

It's Marxists who have the stupid idea that people invest money building businesses to keep the proletariat employed. I would have thought the Soviet experience with collectivism and central planning would be ample evidence of how idiotic that notion is.

If I go to work for someone and promise them a day's labor for a day's pay, at a rate that I negotiate with him in advance for, then I owe it to him to give a full day's labor. He owes me jack and shit unless and until I give him the value of the labor he's paying for. If I don't like that arrangement, why I can go invest my own money and build my own WalMart chain all on my lonesome, and if I'm really good at it, I can snatch market share away from the Walton family.

But then I'll be the one looking to get a day's labor out of lazy, entitlement-mentality proletarian dependent-class morons who think that I owe them a living whether it's convenient for them to work for it or not.

So would you be if it was YOUR money and economic future on the line.

It's easy for the working-class stiff to bitch about wages and working conditions, but few of them have ever actually had to try to run a business in which they've invested their life savings, only to watch it be siphoned off by fuckwits in unions and lazy employees who think they have it coming.

I'd really love to see what you'd do if all the big, bad businessmen who create jobs for your ilk all just decided to shut everything down one day and go on the dole themselves. The working class would be utterly fucked, wouldn't it? Oh wait, it HAS BEEN utterly fucked again and again when avaricious employees unionize and shut down a plant or industry, or when the market changes and the product is no longer profitable to produce, or when the economy collapses and nobody's buying products, which causes factories to shut down and lay off employees. Who gets hurt the most? The workers of course. JP Morgan could easily afford to shut down his entire empire for long enough to break the will of any union if the government had not intervened and meddled with the market by favoring the unions. He'd have sat back on his pile of money and enjoyed himself until the people who need to eat realize that nobody OWES them a fucking thing and that they have to provide value to someone if they expect to get paid.

And yet the idiot working class never, ever puts two and two together and come up with four, they always bitch that THEY are the victims of rapacious "corporations" without the least bit of understanding where their paycheck comes from and how it comes to be.

Idiots. And not even useful idiots.
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Re: Free at last (... and unemployed)

Post by pcCoder » Mon Aug 19, 2013 4:53 am

Xamonas Chegwé wrote:You should talk to Roger Barr, pc. He's the guy that got sacked by Walmart for being an unashamed atheist. He's on Facebook. You have a lot in common... Well, you both got chewed up and spat out by the same Moloch!

Sorry to hear you're out of work but pleased to hear you're out of a job you hated! :cheers:
I am also an unashamed atheist though it didn't normally cause any problems. Several coworkers were equally as agnostic/atheistic as I. Only sometimes customers would hand me a flyer and after they left I ran it through the shredder.

The thing is I used to like my job and have great respect for my work. In this department you literally have to do everything. Stock merchandise, bin the merchandise into the backroom bins, do picks from the bins, run back to the registers to handle customers (process their items, look up tires, batteries, oil filters, anything like that, cut keys, etc), let people out the door (a button to allow the exit to open, both for customers as well as shop associates), do inventory counts and audits of backrooms (which is a real PITA when for some random reason a battery bin has been emptied out and then you have to move every car battery out, re-audit everything back into the bin, stack it up again, then print inventory precount sheets so whenever IMS does an audit they get it right, only for them to fuck it up when they do picks from the battery bins but don't update the precount sheets so the audit after that one from the precount sheet is wrong again). The harder you work, the more they want, but never want to give any more (if my labor should be for sell, then more labor should be worth more): I would also mix paint for the hardware department, cover sporting goods (which was annoying when dealing with some of the gun folk always fussing about why we are out of ammo, maybe if they didn't buy it all up right when we get it in stock). I would keep the area zoned, and on occasion stay over a few minutes just to make sure it was clean before I left. Even to the last day (well next to last), I would clean up before I left: take any pallets back to the back, take cardboard boxes to the compactor, take returns to customer service and bring any of our returns back, etc. I got the same pay back there in automotive as I would if I had stayed at the front end registers (which has fewer actual tasks involved, just check people out, keep the line moving, zone the area, etc). Hell the hardest working associates (the cart pushers, working 8 hour days in sleet, rain, or blazing hot sun) get the shittiest pay, starting at bare minimum wage, and get fussed if the lot doesn't look good or buggies are in their stations, even when they are understaffed (sometimes only 2 cart associates on a busy day) and constantly running carry-outs. Sometimes they are even not allowed to come in for water from the indoor water fountain, instead a cooler is filled with ice and water and some foam cups are used to drink, which eventually starts to taste like the plastic it is in. (I know as I used to work the parking lot very frequently when I worked the front-end, often being outside every day instead of at a front register.) The front end never has enough registers opened, and they call associates from every other department to the front to help, only for an announcement to ring "Customer assistance is needed in ..." and management getting fussy that the associate, currently at the front, isn't moving any faster to empty his full line, with people continuously getting in the line even after he cuts his light and tries to inform them that he isn't taking any new customers so he can finish with those already present and get back to his department to those customers.

Management policies changed. Little things but many little things add up. We were no longer allowed to use buggies for the stock trash: buggies are only for the customers (despite that third shift stock still used buggies, you used buggies when a mod drops and you have to redo entire shelves, etc) Buggies are great for storing the cardboard boxes, not the shuttle carts, as they can actually contain them while the trash just falls of the carts. Hours started getting cut, but the same amount of work is expected to get done. As new management came in, hours got crazy, instead of a simple opening of 7-4 or closing of 11:30-8:30, they started having hours such as 9-6, 10-7, 8-5, randomly picked by the computer mostly and often getting changed last minute without even being informed (I've arrived several hours late one day because a schedule was changed the day before). Many times you have a schedule to be there late one night and then come in early the next morning. Often getting your breaks was impossible and lunch times varies sometimes to the very last minute. Management wanted all the stock off the floor before you left, but at the same time, you could not get any overtime and being the only person there still had to handle any customers as well. Overages had to be taken at lunch, you could not come in late or leave early. Often when another department (sporting goods) would take lunch, I would accept their keys in case someone needed something out of the ammo case. A manager recently stated that if you accept the keys you have to stay at that department the whole time (So who do they give the keys to? Even management isn't going to stay there the entire time while the associate is on lunch. Hire enough\t people to cover the department.) Recently the same store has started hiring temps and cutting everyone else hours. I think it is in order to cut the bonus/benefits/etc: temps don't get them, cut other hours to keep payroll the same, but those who do get bonuses get less due to less time. An associate who works in the shop injured his knee several months ago and filed workers comp. He won his claim, but will likely be fired a short time afterward. This happened before with someone in the garden center due to an item stored improperly on an upper shelf, and he was also fired shortly after his workers comp claim (the item stored there was not his fault).

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Re: Free at last (... and unemployed)

Post by fishie » Mon Aug 19, 2013 4:54 am

You guys get the checkout chick to unload your trolley?

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Re: Free at last (... and unemployed)

Post by laklak » Mon Aug 19, 2013 4:59 am

No argument there, Seth. They've got a right to pay people whatever the going rate is, and you are correct that no one is forced to work for them. That's the way of the world, but I don't have to give them my money. I personally find Wally World quit distasteful. I can just imagine some puffed up little acne spotted toad of an assistant manager swaggering in to fire someone for "gross misconduct" because he didn't treat some lumpen prole with a cartload of cheap frozen dinners and a case of Natty Lite like an emperor. I'd suck cocks in an alley before I worked for them, and I'll drive to 10 different stores to avoid giving the greedy Walton family any of my cash.
Yeah well that's just, like, your opinion, man.

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Re: Free at last (... and unemployed)

Post by Xamonas Chegwé » Mon Aug 19, 2013 5:08 am

You kind of missed my point, Seth. I wasn't getting all Marxist on you (OK, maybe a little :hehe: ). But mostly, I was just imagining how long YOU would last in such a job before you found it "necessary" to resort to personal attacks and insults over some indignity.

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Re: Free at last (... and unemployed)

Post by Cormac » Mon Aug 19, 2013 5:55 am

In any case, Wal-Mart is a Marxist welfare junky, greedily gobbling down fat welfare checks every hour of every day - and without them Wal-Mart could not survive.

It is a festering shithole, and the sooner its staff forms a professional association and withdraws its professional services, nationwide and simultaneously, the better.

At this time Wal-Mart management couldn't be relied upon to run a village store.
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Re: Free at last (... and unemployed)

Post by pErvinalia » Mon Aug 19, 2013 6:11 am

Seth wrote:
laklak wrote:"Gross misconduct", eh? From a company that pays so little that many of it's employees need food stamps and other government assistance? Pot, meet kettle. This is like Joseph Goebbels firing someone for lying.
Hey, the people who work there are mostly glad to have a job, and nobody's forcing them to work there. They can always go find another job. WalMart owes them what their labor is worth, which is what they willingly accept for doing the work, and not a penny more.

Lazy and malcontented employees are the bane of any retail store, and it sounds like this is another case of burnout.

I'd be damned pissed too if some arrogant prick of a cashier gave me shit about unloading my cart or gave me attitude about taking my money. That's their job and if they can't do it with a smile and a hearty "thank you for your business sir" they should just quit...or be fired for gross misconduct. Malcontents and rude, lazy employees do more damage to any retail establishment's bottom line than anything, including shoplifting and theft, because if I get shitty service somewhere I'm a) never going back there; and b) according to polls I'm going to tell an average of TWELVE other people not to go there either.

If that happens 10 times a day that's a lot of potential revenue the company will never see, which means it won't have money to pay its staff, which means EVERYBODY gets fired. I'd kick someone like that's ass if I was merely another employee because he's making me and the company look bad and that affects MY ability to earn a living.
You pay peanuts, you get monkeys.

And what's this thing about unloading the customer's cart? That's not something I've heard of here. How does the cashier unload their cart? Do they have to come around from behind the register and do it? Is it actually expected of them, or are some shoppers just lazy? I'm trying to imagine how this works and could be expected without coming away thinking that these customers are just downright lazy. :dunno:
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Re: Free at last (... and unemployed)

Post by fishie » Mon Aug 19, 2013 7:24 am

rEvolutionist wrote:
Seth wrote:
laklak wrote:"Gross misconduct", eh? From a company that pays so little that many of it's employees need food stamps and other government assistance? Pot, meet kettle. This is like Joseph Goebbels firing someone for lying.
Hey, the people who work there are mostly glad to have a job, and nobody's forcing them to work there. They can always go find another job. WalMart owes them what their labor is worth, which is what they willingly accept for doing the work, and not a penny more.

Lazy and malcontented employees are the bane of any retail store, and it sounds like this is another case of burnout.

I'd be damned pissed too if some arrogant prick of a cashier gave me shit about unloading my cart or gave me attitude about taking my money. That's their job and if they can't do it with a smile and a hearty "thank you for your business sir" they should just quit...or be fired for gross misconduct. Malcontents and rude, lazy employees do more damage to any retail establishment's bottom line than anything, including shoplifting and theft, because if I get shitty service somewhere I'm a) never going back there; and b) according to polls I'm going to tell an average of TWELVE other people not to go there either.

If that happens 10 times a day that's a lot of potential revenue the company will never see, which means it won't have money to pay its staff, which means EVERYBODY gets fired. I'd kick someone like that's ass if I was merely another employee because he's making me and the company look bad and that affects MY ability to earn a living.
You pay peanuts, you get monkeys.

And what's this thing about unloading the customer's cart? That's not something I've heard of here. How does the cashier unload their cart? Do they have to come around from behind the register and do it? Is it actually expected of them, or are some shoppers just lazy? I'm trying to imagine how this works and could be expected without coming away thinking that these customers are just downright lazy. :dunno:
Me too rEv. Are their hands painted on? Do they not have moving register belts? Or are they just not capable, and can't be trusted not to smash the jars, spill the milk, and squash the bread?

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Re: Free at last (... and unemployed)

Post by Rum » Mon Aug 19, 2013 9:00 am

I was in Asda last week (owned by Walmart) and at the end of one lane there was some sort of 'special offer'. A customer was having a minor argument with one of the employees about the times. which he insisted were incorrectly priced. A more senior 'manager' arrived to arbitrate and in fact agreed that the label on the shelf was wrong and let the customer take the item at the reduced price.

After the customer departed gleefully with his item (the cost was no more than a pound or two) the manager said to his underling manager, 'who priced those up'? in rather pissed off tones. The underling said he didn't know but looked rather alarmed.

'I want a full investigation into who did this and I want them disciplined' was his response. He couldn't have sounded more pissed off if they had just given away a free Rolls Royce.

If I had been carrying a gun I might well have shot the little shit of a thug there and then.

Good luck with job hunting.

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