The communication skills new employees lack

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tattuchu
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Re: The communication skills new employees lack

Post by tattuchu » Mon Sep 16, 2013 8:21 pm

SteveB wrote:I remember a time when people talked on the phone. The 90's. Thank goodness that shit is over with.
I know, right? I e-mail. I have a phone but use it very rarely. And if it rings, I think, "What the fuck?! Who the fuck is calling me? Calling me? Seriously?" :what:
When I was growing up, if the phone rang...this was back in the days when there was a phone on the wall...when the phone rang, you ran and answered it immediately. Not to do so was considered extremely rude. Of course this was also in the time of long ago when there was no such thing as answering machines. Anyway, now if my phone rings, I view it with suspicion and I never ever answer it, not unless I recognize the number. If I don't, I wait and see if they leave a message. If they don't leave a message, I'll do a reverse phone look-up online to see who the fuck would have the audacity to fucking call me on a goddamn phone. As opposed to just answering it when it's ringing :?
People think "queue" is just "q" followed by 4 silent letters.

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Re: The communication skills new employees lack

Post by laklak » Mon Sep 16, 2013 8:29 pm

We get so fucking many sales calls, FOUR from the same 877 number today. It's because Mrs. Lak is constantly putting in the real phone number on various websites, and then the salesholes start calling. No matter who they ask for I tell them they just died.
Yeah well that's just, like, your opinion, man.

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Re: The communication skills new employees lack

Post by klr » Mon Sep 16, 2013 8:29 pm

tattuchu wrote:
SteveB wrote:I remember a time when people talked on the phone. The 90's. Thank goodness that shit is over with.
I know, right? I e-mail. I have a phone but use it very rarely. And if it rings, I think, "What the fuck?! Who the fuck is calling me? Calling me? Seriously?" :what:
When I was growing up, if the phone rang...this was back in the days when there was a phone on the wall...when the phone rang, you ran and answered it immediately. Not to do so was considered extremely rude. Of course this was also in the time of long ago when there was no such thing as answering machines. Anyway, now if my phone rings, I view it with suspicion and I never ever answer it, not unless I recognize the number. If I don't, I wait and see if they leave a message. If they don't leave a message, I'll do a reverse phone look-up online to see who the fuck would have the audacity to fucking call me on a goddamn phone. As opposed to just answering it when it's ringing :?
Back in the day, we used to joke about our mother's "phone voice", meaning that she put on a posh tone when she was on the dog and bone. But in reality, this was probably more down to politeness, and the fact that the telephone was a rare and wondrous thing. Nowadays, with omnipresent mobile phones, even she talks "normally".
laklak wrote:We get so fucking many sales calls, FOUR from the same 877 number today. It's because Mrs. Lak is constantly putting in the real phone number on various websites, and then the salesholes start calling. No matter who they ask for I tell them they just died.
An interesting tactic. :hehe:
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Re: The communication skills new employees lack

Post by JimC » Mon Sep 16, 2013 9:40 pm

laklak wrote:We get so fucking many sales calls, FOUR from the same 877 number today. It's because Mrs. Lak is constantly putting in the real phone number on various websites, and then the salesholes start calling. No matter who they ask for I tell them they just died.
"Fuck off" is a very common response to such calls in the JimC household...

(for mild-mannered Bron, it's usually "piss off")
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Audley Strange
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Re: The communication skills new employees lack

Post by Audley Strange » Tue Sep 17, 2013 10:25 am

Heh. I've had some great times winding up those fools.
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Re: The communication skills new employees lack

Post by Svartalf » Tue Sep 17, 2013 11:19 am

I don't enjoy winding them up, I have better use for my time
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Re: The communication skills new employees lack

Post by Audley Strange » Tue Sep 17, 2013 12:16 pm

Svartalf wrote:I don't enjoy winding them up, I have better use for my time
Yeah, I was until recently getting 6 calls from 3 different numbers every day. Mostly I ignored them but occasionally I'll be a horrid cunt to them, because it amuses me.
"What started as a legitimate effort by the townspeople of Salem to identify, capture and kill those who did Satan's bidding quickly deteriorated into a witch hunt" Army Man

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Re: The communication skills new employees lack

Post by Bella Fortuna » Tue Sep 17, 2013 12:23 pm

I get ones, sometimes multiple times per day, where no one answers if you pick up. There's no one to yell at! :gaah: But even if you don't answer, they call every damn day. :livid:
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Re: The communication skills new employees lack

Post by Kristie » Tue Sep 17, 2013 12:31 pm

Bella Fortuna wrote:I get ones, sometimes multiple times per day, where no one answers if you pick up. There's no one to yell at! :gaah: But even if you don't answer, they call every damn day. :livid:
I get some where I think there's no one there, but then a recording starts, "please hold while one of our representatives gets to you. You are very important to us." So fucking important you couldn't even have an actual person greet me?!

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Re: The communication skills new employees lack

Post by Kristie » Tue Sep 17, 2013 12:32 pm

SteveB wrote:I remember a time when people talked on the phone. The 90's. Thank goodness that shit is over with.
I've always liked talking on the phone! I talk to my sister almost daily! I love looking at the caller ID and seeing the names of certain people! Makes me instantly happy! :awesome:

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Re: The communication skills new employees lack

Post by Coito ergo sum » Tue Sep 17, 2013 2:14 pm

I've noticed a lack of writing skills.

I find that especially with email communications, people are horrible at written communications. I don't know how many times I've gotten single word replies to emails that posed multiple questions. I have often gotten vague and poorly written emails that do not even qualify complete sentences.

I think there needs to be some sort of etiquette created for emails -- a format that would govern business emails so that there is mention of the name of the person one is emailing, return contact information, and a reasonable format that separates sentences and groups them into paragraphs.

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Re: The communication skills new employees lack

Post by Clinton Huxley » Tue Sep 17, 2013 2:22 pm

Coito ergo sum wrote:I've noticed a lack of writing skills.

I find that especially with email communications, people are horrible at written communications. I don't know how many times I've gotten single word replies to emails that posed multiple questions. I have often gotten vague and poorly written emails that do not even qualify complete sentences.

I think there needs to be some sort of etiquette created for emails -- a format that would govern business emails so that there is mention of the name of the person one is emailing, return contact information, and a reasonable format that separates sentences and groups them into paragraphs.
You mean people don't respond to your emails by chopping them up line by line and responding to each individual sentence? For shame!

By the time they'd finished your email it was probably 4:55 and they were ready to go home.
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Re: The communication skills new employees lack

Post by Coito ergo sum » Tue Sep 17, 2013 2:24 pm

Clinton Huxley wrote:
Coito ergo sum wrote:I've noticed a lack of writing skills.

I find that especially with email communications, people are horrible at written communications. I don't know how many times I've gotten single word replies to emails that posed multiple questions. I have often gotten vague and poorly written emails that do not even qualify complete sentences.

I think there needs to be some sort of etiquette created for emails -- a format that would govern business emails so that there is mention of the name of the person one is emailing, return contact information, and a reasonable format that separates sentences and groups them into paragraphs.
You mean people don't respond to your emails by chopping them up line by line and responding to each individual sentence? For shame!

By the time they'd finished your email it was probably 4:55 and they were ready to go home.
You're can be very hurtful, Huxley.
:x

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Re: The communication skills new employees lack

Post by Clinton Huxley » Tue Sep 17, 2013 2:26 pm

Ha, skin like a rhino, I expect ;)
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Re: The communication skills new employees lack

Post by Audley Strange » Tue Sep 17, 2013 2:35 pm

Bella Fortuna wrote:I get ones, sometimes multiple times per day, where no one answers if you pick up. There's no one to yell at! :gaah: But even if you don't answer, they call every damn day. :livid:
Yeah. many of them are local calls that are transferred internationally which leads to a long connection pause. I've found that with those guys the only thing to do is let it ring (those numbers come up as "unavailable" on my phone) and let them give up, which they will do eventually even if only for a few weeks. If they get any response they will continue to hound you anyway.
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